‘In today’s retail world,
it is not the doing that is the problem,
it is the knowing what to do! ‘

My mission is simple, ‘To make good people into great retailers!’

Bringing you ‘Retail Thought Leadership
Recognised as a go-to source for insights & blue-sky thinking, I interpret and share the latest retail industry trends, innovations in store concept design, e-commerce, technology, and how ethics & sustainability are shaping the future of retail.

Sharing with you ‘Client success stories’
Showcasing my expertise and experiences on how I have helped retail businesses of all kinds overcome challenges to achieve tangible results, illustrating the value & impact of my services across the industry.

Identifying your ‘Commercial Opportunities’ and defining your ‘Retail Strategies.’
Reinforcing my role as an expert & catalyst in the retail space, I educate retailers & brands on their strategic thinking, giving expert advice on commercial, channel & assortment strategies, identifying market opportunities

Evolving your ‘Customer Centricity & Brand Experiences
Helping retailers understand the importance of customer-centric approaches and how they drive loyalty & sales, I evolve strategies for enhancing customer experiences in-store and online, and creating engaging brand experience.

Driving excellence in your ‘Retail Operations’ & ‘Supply Chains
Providing actionable insights that streamline processes and improve profitability, I give guidance on improving your retail operations, including supply chain efficiency, store layout optimisation & colleague management & training.

Instilling ‘Retail Sustainability’ & ‘Product Circularity
Demonstrating how I align myself within the heart of the growing customer interest in sustainability, I help businesses to adopt greener, circular practices, focusing on your eco-friendly culture, processes & retail sustainability initiatives.

From ambitious start-ups to industry leaders, I have partnered clients all around the world

We will show you how to replace channels with touchpoints, how linear supply chains must become circular,

why assortments are increasingly virtual, how physical is turning to local, and why products and shops

are not necessarily made for each other anymore.

Let’s do something great together.

A summary of our services.

Every retail business, businessman, entrepreneur and shopkeeper is different.

Every client project and collaboration we plan and deliver is also different.

Study the menu of our services and if you can’t find what you want, then we will prepare something just for you.

let’s cook something up together

We will create a blueprint for your new ‘agile organisation,’ its structure and its processes.
We will integrate your people with technology, generate commercial sales through sustainability,
stimulate customer loyalty through ethical behaviour, and achieve profit without profiteering.

Let’s do something great together.

Newsletter

’52 Steps to the Perfect Shop!’ weekly newsletter

For everyone looking to improve their physical shops,
or even thinking of opening their first pop-up or permanent shop,
I have written the ’52 Steps to the Perfect Shop!’ weekly newsletter, delivered direct to your inbox.

You too can have ‘The Perfect Shop’ by this time next year!