I'm Tim Radley and I started VM-unleashed! in 2007, and as the one who makes most of the decisions, and does most of the work, then I guess that makes me the Managing Director. I've now been doing this sort of thing for over 20 years now, so hopefully i know my way around the retail block ...but hey, what do I know?

“What’s the Real Cost of Retail Store Disciplines?”


The Morning Post:- 17th March
“What’s the real cost of retail store discipline”

On a benchmarking tour of value retailers this week I found my initial curiosity and enthusiasm slowly but surely drained as I was repeatedly faced with dull store interiors, poor lighting, dirty shelves, torn graphics, display chaos and in some instances such a scarcity of staff that I could have used happily bedded down for a few hours without fear of being disturbed.

The point is not about or indeed restricted to low price or discount retailers, but … Continue reading

“Take the Easy Money” – M&S Bakery Heaven in a Block!!


The Daily Post:- 16th March

“Take the Easy Money”

Wandering around a Marks & Spencer food court in the weeks before Easter is still a very pleasurable experience if you enjoy comfort eating at this inclement time in an inclement year.

M&S has had its fare share of criticism over recent years, quite rightly in many cases, however it still remains one of the retail juggernauts emanating from sepia days which has managed to steer a reasonable course through the e-commerce revolution, managing a huge store … Continue reading

“The Fight for Retail Independence or Multiple Monotony!”


The Evening Post:- 14th March

“The Fight for Independence”

An interesting article caught my eye today from online research company Onbuy.com. Their survey was comparing the opening and closing of retail outlets by region of the UK, for multiples & independents.


It goes to show how things quickly change in life, and in retail in particularly, the most dynamic of industries. Because what jumps out from the findings is that in all but 2 of the 11 regions independent retail outlets grew whilst also in … Continue reading

“Global Local Retailing” – Familiarity & Contempt in the Backyard


The Morning Post:- 14th March

“Global Local Retailing”

The combination of a powerful global brand with local creatives, craftsmen and manufacturers has to be a recipe for success in this international world with its ironically specific local tastes.


Passing through central London on an Oxford Street East to West route taking in the crisp morning air it seems that the better US brands have come to understand this assortment strategy better perhaps than many European brands.

At the top of this highly stylised tree would … Continue reading

Retail By Your Side: Practical & Moral Support for Retail Professionals

Retail is not getting any easier…in the boardroom or the stockroom.

So allow us to introduce…“Retail by your Side,” seeking to support the modern retail professional with advice, inspiration and practical know-how delivered through daily posts.

Although retail life is complex…sometimes simply an idea, a few words, can go a long way to making every moment in a unique industry a more enjoyable and commercial one.




“The Morning Post!”

Shall we begin? Inspiration for the retail day ahead…

Continue reading

Maxximising Potential: TK Putting on the Style

As part of VM-unleashed’s 10th anniversary year we take a look back at some retail milestones from the last decade and explain why each store’s message is as relevant for us today as it was then.


TK Maxx is now so central to so many customers’ buying plans that it’s difficult to remember the huge strides it has taken over the recent decade to propel its proposition into the mainstream and its results into the realms of high street fashion fantasy land.


It’s … Continue reading

Saving & Making Money from New Store Concepts & Re-fits!

Tim Radley, speaking at the Retail Shopfitting & Display Summit 2018

Part 1: Setting the scene for performance.

We may all be forgiven for believing that physical stores are dead-in-the-water of the tidal wave of retail revolution carrying all convention before it on a journey to outlet oblivion.
However it’s very much a matter of saving theatrics for new store concepts rather than dramatic and premature obituaries.



But, before we get down literally to the nuts and bolts of store design and shopfitting … Continue reading

MADE+ in Heaven: Delivered to your Door!

So, imagine a furniture concept that throws out the baggage of the traditional way of doing things, and re-invents the whole process from the perspective of the customer and the designer. More or less, you have Made.com

Made is born from a passion for modern, beautiful furniture and the frustration of buying it the old-fashioned way. And with necessity being the mother of invention it was real life experience that bore forth the mother of modern retailers.



Let’s take the design side of … Continue reading

Are you truly a Retail Brand or just a Product Provider?

On the surface this may appear to be a question stimulated by the omnichannel evolution. In truth it has always been an important question however in previous times with a less demanding customer and a lower level of competition, being a retail brand was a less pressing consideration and the repercussions of not having a clear definition as a business less perilous to the bottom line.

How times have changed!



What e-commerce has done is to create the need for every business selling … Continue reading

Spanish Statement: The Primark Pinnacle of Pre-eminence

As part of VM-unleashed’s 10th anniversary year we take a look back at some retail milestones from the last decade and explain why each store’s message is as relevant for us today as it was then.


The last decade has seen the rise of Primark as a tour de force in the world of value fashion as it strides from the UK and Ireland across Spain, Germany, Italy and now to the United States.

It is easy but incorrect to brand Primark as simply … Continue reading