“The Wonder of Workshops!”

For maximum benefit ensure the retail workshops you receive are… 1.       Personalised through pre-visits and discussions 2.       Relevant through individual research by experts 3.       Interactive between presenter and audience and within the audience itself 4.       Concluded with feedback, recommendations and priority action plans     Many of us will remember the “wonder of workshops” in our corporate adolescence. In days gone by we were summoned to presentation rooms and talked at on subjects we were not generally interested in, nor relevant to our working lives and development. The “wonder” was the day away from the everyday routine and a free…

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Visual Merchandising Operations: The dangers of “spread-sheet retailing”

Many a good and potentially commercial idea and initiative has never made it from the boardroom to the operational teams, never mind the stores themselves. The complexity of the modern store portfolio has added to this problem, as stores develop a mixture of owned and franchise stores, international coverage and increased store grading and clustering by customer demographic and catchment.   Simply one solution will not fit all and in many modern retailers the current solution fits none, falling between the needs of individual store operational needs in an attempt to satisfy all. Bridging the gap from good HQ intentions…

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Welcome to VM-Unleashed!

…the formal, but mercifully brief, introduction. I’m Tim Radley and I started VM-unleashed! in 2007. For 20 years I’ve been working with a variety of international retailers, identifying opportunities to increase sales through better integration of space planning & management, visual merchandising & store operations and ultimately creating a better store experience. Catch my profile on LinkedIn…always happy to connect! My experience is that there isn’t a retail business that doesn’t have opportunities to improve its cross-functional integration and the way that it collaboratively manages the delivery down into its stores. The complexity of modern retail with widening international store portfolios,…

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Making your stores sing and your tills ring?

  When it comes to turning your stores into selling machines, one solution rarely fits all. Even outlets within the same chain will have different drivers to deliver that all important best practice that will unlock your sales performance. Some outlets may rely more on customer service, whilst others depend on visual merchandising and ease of shop. So, it’s an important part of the strategic process to assess which selling tools will actually deliver higher sales, profit, efficiency and brand equity, whilst the assessment process in itself, whether that be by store or regional managers or supervisors, is often a tool that needs to be…

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