Category: internationalisation
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The 4 reasons why retailers behave ethically & ‘change for the better’
The invasion of Ukraine, as with COVID before, is showing us the ‘Ethical DNA’ of our favourite brands & retailers There are 4 reasons why retail and consumer brands behave ethically and “change for the better.” It is simply in their DNA. They respond proactively by asking customers and staff how they should change. They…
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IKEA: The value of ‘groundwork’ not ‘deskwork’ . From ‘customer to community experiences!’
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in analytics, assortment structure planning, customer experience, customer service, customer-engagement, disruptive retail, food & drink, high street planning, home, in-store services, internationalisation, location strategy, meaning in the retail madness, multi-category, new retail, omni-channel retailing, personalisation, recycling, retail businesses, retail management, retail organisations, retail strategy, retail-regeneration, space management, space planning, store experience, store layout, sustainability, town centre planningIKEA: ‘A lively happening’ coming soon to a place nearby There are many interesting learnings from the opening of the new IKEA shops across the globe, not least the fact that the roll-out is happening at a pace against a back-drop of shop closures, particularly amongst established chains. There is much to digest in the…
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Judging begins for the VMRD Retail Design Awards 2022
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in branding & visual communication, customer experience, customer-engagement, disruptive retail, fashion accessories, food & drink, footwear, health & beauty, home, in-store services, internationalisation, jewellery, kids fashion, ladies fashion, leisure & sport, luxury, menswear, multi-category, new retail, omni-channel retailing, retail, retail businesses, retail management, retail organisations, retail strategy, store experience, store layout, store theatre, technology & electrical, visual merchandising, visual merchandising operations, windowsIt is that exciting time of year again, to begin judging the entrants for the 2022 VMRD Retail Design Awards. From experience as an awards presenter, I know that the ceremony itself is a great spectacle and a place of high excitement and emotion. These awards mean a lot in the retail industry in Asia…
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The 6 Best Retail Strategies for 2022: No.3 Supply Chain Strategies
Supply Chain Partners: In the same boat together The relationship with suppliers has never been so important. The COVID lockdown exposed the dangers of weak supplier integration, whilst the move to remote digital communications highlighted the opportunities for technology applications across new supply chains. Trust between some suppliers and retailers hit an all-time low as…
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The 6 Best Retail Strategies for 2022: No.1 Touchpoint & Location Strategies
Touchpoints: ‘Taking it to the customer’ The relationship is shifting from distinctive channels to a continuously changing number of touchpoints. These touchpoints cut across digital and physical channels. They are used by the customer as they please, often with little predictability. Speaking of channels is irrelevant. It is one brand delivering retail services to a…
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“Saving Planet Retail” From ‘Economies of Scale’ to ‘Scale of Economies!’
From ‘Economies of Scale’ to ‘Scale of Economies!’ The principle behind making money from ‘economies of scale’ is to produce high volumes of products, which reduces the individual unit cost. The more you make and the more you sell the greater the margin and the greater the profit. ‘Economies of scale’ profit is made in…
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Zara: moving stylishly from linear to lateral processes
Zara: moving stylishly from linear to lateral processes Linear processes push product through the system and into shops. They make money from buying & supply efficiency. Lateral processes consider at every stage the qualitative attributes of the product. They enhance and add-value to the assortment. They make money from selling. From selling more, and selling…
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“Global Local Retailing” – Familiarity & Contempt in the Backyard
The Morning Post:- 14th March “Global Local Retailing” The combination of a powerful global brand with local creatives, craftsmen and manufacturers has to be a recipe for success in this international world with its ironically specific local tastes. Passing through central London on an Oxford Street East to West route taking in the crisp morning air…