customer experiences

 

VMUnleashed specializes in integrating and delivering all the disciplines required for physical and online customer experiences.

Commercially successful customer experiences can only be created through delivering sequential and integrated strategies, disciplines and processes.

We help to deliver individual disciplines. However our strength is through an integrated approach coordinating internal teams and processes.

 

INTEGRATED SOLUTIONS:

Customer experiences require integrated solutions.

 

which strategy?

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  • commercial strategy
  • brand proposition
  • channel strategy
  • location strategy

 

 

 

 

 

 

which product?

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  • buying & merchandising
  • assortment structure planning
  • “big 10” assortment benchmarking

 

 

 

 

 

 

 

how much product?

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  • commercial space planning
  • commercial channel management
  • competitor benchmarking

 

 

 

 

 

 

 

how to display product?

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  • store layout
  • visual merchandising & display
  • physical store experiences
  • visual merchandising

 

 

 

 

 

 

how to sell product ?      

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  • marketing events & promotions
  • in-season management
  • customer service

 

 

 

 

 

 

 

how to make-it happen?

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  • store operations
  • store disciplines & compliance
  • retail tools & processes
  • team structures & resources

 

 

 

 

 

 

RETAIL IS COMPLICATED!

If there’s anything you’d like to ask about then please get in touch.

TIM RADLEY

+44 07967 609 849

tim.radley@vm-unleashed.com

 

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