what we do


We help everyone inside retail businesses transform themselves into retailers, and to deliver the emotional & commercial potential of their stores.

We spend a lot of time helping people in different roles and retail functions to talk to each other, help each other, collaborate, integrate, work and ultimately enjoy success together.

We work on improving the store experience for the customer with a wide variety of things that can be done without spending too much time or money and which can seriously increase your sales – if you know what you’re doing.


We do it by identifying the opportunities in your business
… in people, in processes, in product and places

We do it by injecting new ideas, inspiration and commercial best practice

We do it by supporting the internal retail teams to transform what they do and what they deliver

We do it by actually transforming real physical stores.


We transform…

assortment structures

product stories

space planning

retail calendars

in-season management

promotions and events

visual merchandising

store operations

store compliance

store disciplines

store selling

store layouts

store environments

location planning

brand proposition


It’s been a pleasure to do “what we do!” with a host of different businesses from new retail start-ups to established local independents, from large retail chains, brands, suppliers and manufacturers to shopping centres, town centres, universities and leisure parks …all with one aim, to transform their retail businesses.

Here’s a few of the names you’ll recognise…

Boots, Adidas, Ferrari, Nespresso, Marks & Spencer, Primark, Walgreens, Jack Jones, AllSaints, Alessi, Carrefour, Clarks, Camper, Cortefiel, Sainsbury, Sonae, Otto Versand, BonPrix, National Geographic, Flex, OVS, Eroski, Coin, Oviesse, Bally, Bata, Sony, Benetton, Orange, KappAhl, Baltika, Imaginarium, Porcelanosa, Ben Sherman…to name a few.

I thank them for their time and their commitment…and I thank you for yours.


So now, what about you?

How does your business feel?

Are you in need of retail evolution?

There’s plenty of opportunities to choose from the list!





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